Helping a local vet hospital to provide expert care to their clients

Annual Australian Web Awards 2020 Winner
Dog looks into the camera, St Francis Vet Hospital logo is at top left

St Francis Veterinary Hospital, one of Perth’s longest-standing and trusted veterinary facilities, has been providing expert care for pets for decades.

Dux Digital partnered with St Francis to create a website that not only encapsulated their dedication to exceptional veterinary care and professionalism, but also effectively tackled the critical challenges they faced.

The finished product even took out the Shoestring Award in the 2020 Australian Web Awards.

The brief

  • St Francis Veterinary Hospital was overwhelmed with an excessive volume of spam, causing their internal IT inbox to become cluttered and inefficient.
  • The emergency clinic at St Francis was not the main point of contact during the day, creating a challenge in providing nighttime emergency assistance to pet owners.
  • Situated at a busy intersection, 5 Main Street in Osborne Park, St Francis Veterinary Hospital faced difficulties as customers often struggled to find their location.

The solution

  • We implemented server-level security measures and integrated Akismet into all web forms. This proactive approach meant that spam was effectively blocked, ensuring minimum hassle for the hospital’s staff.
  • A dynamic feature was introduced to display the emergency clinic’s contact information during specific nighttime hours, improving accessibility when it matters the most.
  • Visibility of St Francis’ address, location, and map was amplified throughout the website. By incorporating vivid photos of the building’s exterior and adding straightforward “Get Directions” links, the navigation process for clients was simplified, ensuring they easily find their way to the hospital.

What we did

  • Website design
  • Design
  • Development