A reinvigorated, user-friendly website that connects young Australians with mental health support.

Established in 1994, Youth Focus is a leading not-for-profit organisation that delivers innovative and accessible mental health services and programs across Western Australia to help young people thrive.

Redesigning hope

We partnered with Youth Focus to create a reinvigorated, user-friendly website that connects young Australians with mental health support, streamlines access to services, and amplifies the organisation’s vital mission.

In coming to Dux, Youth Focus’s goal was to create a dynamic, user-centred platform that better serves those needing access to support and resources.

The web brief

  • Create a flexible, user-friendly WordPress CMS that allows the Youth Focus team to publish, update, and reorganise content quickly, empowering them to proactively meet the needs of their users.
  • Align the website’s sitemap and IA to reflect comprehensive user journey data and personas.
  • Evolve the existing Youth Focus brand to reflect this new digital environment.

The solution

  • A brand evolution that captures the warmth, empathy, and professionalism at the heart of Youth Focus’s work.
  • A new IA and navigation to reflect specific user journeys that allow for unique needs, resources and end results.
  • A tailored WordPress CMS with custom blocks, role-based permissions, and reusable components, enabling Youth Focus staff to create and maintain pages, resources, news, and events quickly, while preserving brand consistency, accessibility, and performance.

 

What we did

  • Discover
  • Wireframe design
  • Accessibility
  • Search engine optimisation (SEO)
  • Requirements gathering
  • UX workshops
  • Website design
  • UI design
  • WordPress Development
  • User acceptance testing
  • Strategic planning workshops
  • Branding
  • CMS training
  • Hosting